Image of some different social media platforms.

The Impact of Social Media on Business Growth in the Technological Age

Social media plays a big role in business growth. Social platforms help promote one’s business or goods to potential customers to encourage them to make a purchase. It allows one to show off their merchandise and gain the trust of their customers.

Keep reading to learn other ways social media can be used for business growth.

Brand Building and Promotions

Brand building and promotion are critical marketing methods used by businesses and organizations to increase brand recognition, promote a positive perception of the brand, and interact with their target audience. To do this, one must find the right social media to build their brand so people can “discover” them. 

Some ways to promote one’s brand are to share appealing material that reflects one’s beliefs, engages the target audience, and helps develop brand recognition. Emily Pribanic, a University of North Texas graduate, says, ”The rise of social media has led to the rise of influencers. When building their brand, companies should connect with these influencers.” Influencers have grown in popularity due to the development of social media.

Companies should interact with social media influencers when developing their brand. Influencers can do a lot for a company because then people will start to share about their business, such as giveaways, product reviews, and sponsored events. They will also want to buy from one’s business.

Social Listenings

Social listening is analyzing internet discussions about one’s brand and industry in general to learn more about the audience one is targeting. Learn about client views, industry trends, and market wants. Utilize this information to improve one’s strategy, find opportunities, and make data-driven business choices.

With social listening companies’ choices are based on what their target audience wants. This is done through data.

Forbes, states, “Social listening is an integral part of that data. It allows brands to tap into the world’s largest focus group: people from every corner of the globe who share content about their product likes and dislikes, as well as glimpses of what moves and motivates them.”. Get to know what one’s customers want and like.

A person listening to what the other wants.

Business Growth With Social Media

Social media every year is becoming something that grows, so more people rely on it. This is now like the TikTok shop (which allows shops, brands, and artists to directly display and sell things on TikTok via videos, LIVEs, and the product showcase page)  since a lot of small businesses are benefiting from it. One gets an increase in customers and demand. It spreads the word around to other people.

Social media can affect how well and a business’s growth in general. One has to build that connection with one’s customers to get more. One has to be open to their customers ‘ thoughts on how one can improve. As well as appeal to a company on one’s social media platform.


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